One of the most important
functions in reducing risk to American workplaces is providing effective follow
up and tracking of recovering alcoholics and drug addicts.
This task is easier said that done, not just because addicts can be an elusive
bunch, but because few addiction treatment professionals really know how to do
it well. Why?
The root cause of follow up failure is not lack of good communication. Instead, it is failure to undestand or having a poor understanding of the chronic disease model of
addiction--not knowing what is involved in recovery.
Reasonable suspicion training is critical for DOT supervisors, but have ever heard the trainer discus follow?
Everyone knows follow up is important, but very few managers or companies that have a crucial stake in the recovery of the worker and preventing relapse
ask, “what happens in follow-up?”
With thousands of dollars spent on one employee after referral to treatment, and enormous risk to self,
family, and community, the successful recovery of the alcoholic or drug addict
cannot be overstated. Unfortunately, far from being overstated, this topic is
often entirely ignored.
In following up an employee treated for addictive disease, especially one who
is a DOT (U.S. Department of Transportation) worker referred for using drugs or
alcohol on the job, many questions are required and a frequency of these
questions asked of the employee is crucial to help the worker move toward
complete abstinence of psychoactive drug use and elimination of beverage
alcohol entirely from his or her life. Note that any representation to you that
abstinence is not required for successful treatment of a DOT employee in
treatment, is absolutely unacceptable.
This article therefore is authored to help DOT supervisors and managers, even
if they have had DOT training, understand follow-up, what is supposed be going
on behind the scenes, and when relapse happens having some appreciation for the
dynamics in the big, mysterious “why.”
It goes without say that each contact, whether in person or by voice phone, should
be recorded in a note making system. This allows not only a record, but the
ability to track the pattern of what I called “diminished recovery syndrome” or
DRS. Diminished recovery syndrome is a pattern of behaviors or lack thereof that
demonstrate a diminishing involvement in the patient’s self-treatment necessary
to recover from addictive disease and move into sobriety.
After treatment, these contacts to be weekly. And the following questions are
also included.
Of course, the most important question to asking the newly recovering DOT
employee whether or not they have been completely abstinent. Are you thinking
that these employees will lie? Think again. Self-reporting is extremely
accurate, but another more powerful reason exists, which explains honesty in
interview questions and follow-up. That reason is abstinence and excitement at
being sober. A week out of treatment, very few employees will drink or use
drugs. If relapse comes, typically come many weeks or months later.
The employee should also be queried about
complete abstinence from alcohol and drugs of abuse or substances that
could have a psychoactive effect. This includes “Near beer” or “O’Douls beer. If
the answer to any question demonstrates relapse, then intervention and
motivational counseling to get back into recovery must occur at once.
Abstinence refers to cessation of any alcohol products, medicinal products with
alcohol as an ingredient, or other mood altering substances. Consumption of any
of these substances is tantamount to relapse. As you can see, it is extremely
important for the treatment program to educate the patient about steps needed
in recovery. Expect problems otherwise.
Record of: Last contact the employee had with the employee assistance program
DOT workers in recovery should be in touch with an employee assistance
program. And every company of any appreciable size should have an EAP. There
simply is no excuse in allow the behavioral risk exposure to exist otherwise.
And this includes 800# programs that almost entirely rely upon self-referral,
and only skim the surface in identifying important and urgent behavioral risk
exposures of troubled employees.
EAPs are closest to the employer and present significant ability to motivate
employees to participate, and stay involved with their recovery programs. A
lack of EAP participation means the employee has the ability to distance
themselves from the leverage or threat posed by job loss or some other
disciplinary action for failure follow through with treatment recommendations.
We will continue in the next post with more critical questions in follow up. In
the meantime, do you need reasonable suspicion training? If so, you can
purchase training here at WorkExcel.com or you can see a preview of the full
program at this preview page. You can also print the brochure here and fax it
to us or phone us at 1-800-626-4327. Please phone 843-981-4759 if you get voice
mail at 800-626-4327. Don’t leave a voice mail.
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