Friday, September 12, 2014
DOT Supervisor Training: Addiction and Quality of Work
Job Performance includes three things: Attendance and availability of the employee; quality of work produced; and, attitude and behavior on the job. Frequently supervisors may be aware of one or two key job performance problems, when in fact many more exist. A referral to the EAP, or to any other source of help, is aided by using as many objectively determined symptoms of job performance problems as can be identified. This is helped by using a list.